Delivery & Collection FAQs
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Buying a new electrical appliance isn't always straightforward. From choosing the right washing machine capacity to measuring for a fridge freezer or understanding appliance installation, there are plenty of things to consider.
At A F Thomas, we've been helping customers choose electrical appliances for their homes for years. Our team can help with everything from choosing the right product to delivery, installation and disposal of your old appliance.
Browse our frequently asked questions below for practical advice about buying, measuring, installing and looking after your appliances.
1. Browse FAQ Categories
Choose a category to jump straight to the questions you need.
Delivery & Collection
Helpful information about delivery and collection of your new appliance.
Installation
Helpful information about installation of your new appliance.
Installation FAQs
Do you offer an installation service?
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Appliance Removal & Recycling
Helpful information about Appliance Removal & Recycling.
Appliance Removal & Recycling FAQs
Can you take away my old appliance?
Yes. A F Thomas offers an old-appliance disposal service when delivering your new appliance.
Washing Machines
Helpful information about Washing Machines.
Washing Machines FAQs
What size washing machine do I need?
Washing machine capacity is measured in kilograms and refers to the amount of dry laundry the drum can accommodate. Smaller households may find a 7kg or 8kg machine sufficient, while larger households often benefit from 9kg, 10kg or larger capacities. Think about how often you wash, the size of your household and whether you regularly wash bulky items such as bedding.
What kg washing machine is best for a family?
A 9kg or 10kg washing machine is a popular choice for many families because it provides enough capacity for everyday laundry and larger items such as bedding.
What is the difference between a washing machine and a washer dryer?
A washing machine washes clothing only. A washer dryer combines washing and tumble drying in a single appliance.
What is the difference between a freestanding and integrated washing machine?
A freestanding washing machine has its own finished front and is visible in the room. An integrated washing machine is designed to sit behind a kitchen furniture door.
Tumble Dryers
Helpful information about choosing and using tumble dryers.
Tumble Dryers FAQs
Are heat pump tumble dryers cheaper to run?
Heat pump tumble dryers are generally more energy efficient than conventional condenser or vented dryers, which can reduce electricity consumption. Actual running costs depend on the model, programme, load size, electricity tariff and how often you use the dryer.
Dishwashers
Helpful information about choosing, installing and using dishwashers.
Dishwashers FAQs
What's the difference between integrated and freestanding dishwashers?
A freestanding dishwasher has its own finished front and can usually be positioned wherever suitable connections are available. An integrated dishwasher sits behind a kitchen furniture door so that it blends into the kitchen.
Fridges & Freezers
Helpful information about choosing and using fridges and freezers.
Fridges & Freezers FAQs
What is a frost-free fridge freezer?
A frost-free freezer uses circulating air and automatic defrosting technology to help prevent ice building up inside the freezer compartment.
Integrated Appliances
Helpful information about choosing and replacing integrated appliances.
Integrated Appliances FAQs
Are integrated appliances standard sizes?
Not always. Many are designed around common kitchen cabinet dimensions, but appliance height, width, depth and door arrangements can differ. Never assume a replacement will fit simply because both appliances are described as integrated.
Ovens,Hobs & Cookers FAQs
What's the difference between induction and electric hobs??
Both use electricity, but induction hobs use electromagnetic energy to heat compatible cookware directly.
Range Cookers FAQs
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TVs & Home Entertainment FAQs
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Vacuum Cleaners FAQs
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Small Appliances FAQs
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Repairs & Warranties FAQs
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Price Match & Finance FAQs
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Shopping with A F Thomas FAQs
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Local Delivery & Stores FAQs
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