What are the opening hours of your stores?
A F Thomas Electricals currently has 4 retail branches in South Wales. These are: Newport (Mendalgief Retail Park), Abergavenny ,Monmouth and Chepstow. Opening times are Monday to Saturday 9am to 17pm. Closed on Bank Holidays.
Where is my local store?
Use our store locator to find your nearest branch.
How do I place an order?
Select the product you would like to purchase, add it to your basket and follow the checkout instructions.
Can I change my order after it has been placed?
Contact the supplying store as soon as possible. Changes may not be possible once an order has been prepared or dispatched.
Which payment methods do you accept?
Available payment methods are shown during checkout. These may include major debit and credit cards.
When will payment be taken?
Payment is normally authorised when you complete checkout. The exact timing may depend on the payment method and your bank.
Will my appliance be installed and connected?
If installation is selected when ordering, the supplying store will connect the product to suitable existing services. Installation options may vary by store and location.
Can you remove my old appliance?
Disposal may be available as an additional service. Please check the available options when ordering or ask your local store.
Do you have a click and collect option?
Yes. A F Thomas Electricals offers a Click & Collect service across its stores.
How to use click and collect online?
Order your item on the A F Thomas Electricals website as normal. At Check out , select collection and then pick which location you would prefer to collect your item from. Then proceed to checkout.
